Contact Us

We’re here to help with questions about our home furniture and home decor products, orders, shipping, cancellations, returns, and refunds. Please contact our customer service team using the email address or phone number below.

Customer Service Contact Details

Email: customer@yuloraestel.com

Phone: +1 (314) 682-7493

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Central Time

When contacting us about an existing order, please include your order number and the email address associated with your purchase. This information helps us identify your order and assist you more efficiently.

Mailing Address

5242 Ville Anita Ct, Hazelwood, MO 63042, United States

Shipping Coverage

We currently ship within the United States. For information about shipping fees, order processing, estimated delivery times, tracking, and delivery issues, please review our Shipping Policy.

How We Can Help

You can contact our customer service team about:

  • Product information, dimensions, materials, and specifications.

  • Existing orders and order status.

  • Shipping, tracking, and delivery questions.

  • Requests to cancel an order before shipment.

  • Return, exchange, and refund questions.

  • Damaged, incorrect, or missing items.

  • Other questions about our website or services.

Cancellation requests are subject to review and are not automatically approved. Return and refund eligibility is determined in accordance with our Return and Refund Policy and applicable requirements.

Helpful Policy References

For more information about our policies and procedures, please refer to the relevant pages on our website:

  • Shipping Policy

  • Order Cancellation Policy

  • Return and Refund Policy

  • Terms of Service

  • Privacy Policy

Thank You for Contacting Us

Thank you for visiting Yuloraestel. We appreciate your interest in our products and welcome your questions. Our customer service team is here to help with your inquiries during the hours listed above.